naraLegal Notice
We at nara operate an online gaming and sportsbook platform available only in jurisdictions where our services are legally permitted. Our services include football markets (Liga 1, Piala AFF, Champions League, Premier League), esports tournaments (Mobile Legends, Free Fire, PUBG Mobile), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways).
We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction. This legal notice outlines our service availability, account eligibility, data handling, and your rights and responsibilities as a nara member.
By accessing nara, you acknowledge that you have read and understood this notice and our full terms and conditions. Continued use of our platform indicates your acceptance of these terms. If you do not agree, you must discontinue access immediately.
Service Availability and Jurisdiction Restrictions
Our nara platform operates only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited by law. We reserve the right to restrict or terminate access to users in prohibited jurisdictions without notice or refund of remaining balance.
We do not claim to be licensed, regulated, or authorised by any specific government or regulatory body. We operate under the laws of our registered jurisdiction. We do not represent that our services are legal in any particular country or region. Users across Jakarta, Surabaya, Bandung, Medan, and Semarang must independently verify that access and use comply with their local laws before creating an account or placing any wager.
If you are unsure whether our services are available in your jurisdiction, do not access nara. Contact your local regulatory authority or legal counsel to confirm the legal status of online gaming in your area. We accept no liability for users who access nara in violation of their local laws.
Account Eligibility and User Responsibility
To open an account on nara, you must be of legal age in your jurisdiction and not a resident of a jurisdiction where our services are prohibited. You represent and warrant that all information you provide during registration is accurate and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
We require identity and address verification before your first withdrawal. You must provide government-issued identification and proof of address. We may request additional information at any time to comply with anti-money-laundering regulations or to investigate suspicious activity. Failure to provide requested information may result in account suspension or termination.
You agree that you will not use nara for any unlawful purpose, including money laundering, fraud, or circumventing sanctions. We monitor accounts for suspicious patterns and reserve the right to suspend or close accounts that violate our policies or applicable law. We report suspicious activity to relevant authorities as required by law.
- Service availability
- nara operates only where local law permits; users confirm compliance with their jurisdiction's regulations.
- Account verification
- Identity and address proof required before first withdrawal; we may request additional information anytime.
- User responsibility
- Users are solely responsible for verifying legal status and complying with local laws before accessing nara.
- Prohibited use
- nara prohibits money laundering, fraud, sanctions evasion, and other unlawful activity.
Payment Methods and Financial Responsibility
We accept deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank transfers (mobile banking, local payment, online payment, e-wallet). We do not hold funds on behalf of users; all deposits are processed directly through your chosen payment provider. We are not responsible for delays, errors, or failures caused by payment providers or your bank.
You are responsible for ensuring that your deposits comply with your bank's terms and your local tax obligations. We do not provide tax advice. You are solely responsible for reporting any gaming activity and winnings to your local tax authority as required by law. We may be required to report account activity to regulatory authorities in your jurisdiction.
We at nara operate transparently within the jurisdictions where our services are available. Users remain responsible for verifying legal compliance and understanding their local tax obligations.
Data Protection and Privacy
We collect and process personal data necessary to verify your identity, process payments, and comply with anti-money-laundering regulations. Your data is stored securely using industry-standard encryption. We do not share your personal information with third parties except as required by law or to process your transactions.
We retain account data for seven years after account closure to comply with regulatory requirements. You may request access to your personal data or request deletion by contacting our support team. We will respond to data requests within 30 days. For full details on how we collect, use, and protect your data, see our privacy policy
We use cookies and similar tracking technologies to improve your experience on nara. You can control cookie settings in your browser. Some features of nara may not function properly if you disable cookies. By using nara, you consent to our use of cookies as described in our privacy policy.
Limitation of Liability
We at nara provide our platform on an "as is" basis. We do not warrant that nara will be uninterrupted, error-free, or free from viruses or malicious code. We are not liable for any indirect, incidental, special, or consequential damages arising from your use of nara, including loss of profits, data, or business opportunity.
Our total liability to you for any claim arising from your use of nara is limited to the amount you have deposited on nara in the 12 months preceding the claim. This limitation applies to all claims, whether based on contract, tort, negligence, or any other legal theory.
Dispute Resolution and Governing Law
Any disputes arising from your use of nara are governed by the laws of our registered jurisdiction. You agree to submit to the exclusive jurisdiction of our registered courts for any legal proceedings. We encourage you to contact our support team to resolve disputes informally before pursuing legal action.
If you have a complaint about nara, contact our support team with details of your complaint. We will investigate and respond within 14 days. If you remain unsatisfied, you may escalate to our compliance team for final review. We do not offer further appeal beyond this process.
Contact Information
For legal inquiries, data requests, or complaints, contact our support team via email or through your nara account. We respond to all inquiries within 14 business days. For urgent matters, use the live chat feature in your account dashboard during business hours.
We at nara remain committed to operating transparently and fairly across all our markets—football, esports, live-dealer tables, and slots. Your account security, data protection, and fair settlement are our priorities. If you have questions about this legal notice or our service availability, contact us before accessing nara.